Comparison report
Please indicate if you agree or disagree with the following statements:Product is affordable
| How long have you been a user of Acme Software? | Strongly Disagree | Disagree | Neutral | Agree | Strongly Agree |
|---|---|---|---|---|---|
| New User (Less than Three Months) | 32 | 27 | 24 | 29 | 15 |
| 3-6 Months | 31 | 20 | 23 | 20 | 29 |
| 6-12 Months | 14 | 16 | 22 | 19 | 21 |
| Experienced User (Greater than a Year) | 15 | 16 | 27 | 21 | 18 |
| Totals | 92 | 79 | 96 | 89 | 83 |
Please indicate if you agree or disagree with the following statements:Product does what it claims
| How long have you been a user of Acme Software? | Strongly Disagree | Disagree | Neutral | Agree | Strongly Agree |
|---|---|---|---|---|---|
| New User (Less than Three Months) | 26 | 30 | 29 | 23 | 17 |
| 3-6 Months | 19 | 22 | 24 | 34 | 17 |
| 6-12 Months | 18 | 19 | 19 | 21 | 15 |
| Experienced User (Greater than a Year) | 22 | 19 | 29 | 12 | 15 |
| Totals | 85 | 90 | 101 | 90 | 64 |
Please indicate if you agree or disagree with the following statements:Product is better than other products on the market
| How long have you been a user of Acme Software? | Strongly Disagree | Disagree | Neutral | Agree | Strongly Agree |
|---|---|---|---|---|---|
| New User (Less than Three Months) | 34 | 25 | 23 | 21 | 21 |
| 3-6 Months | 23 | 26 | 26 | 27 | 13 |
| 6-12 Months | 20 | 13 | 24 | 12 | 22 |
| Experienced User (Greater than a Year) | 27 | 26 | 8 | 19 | 16 |
| Totals | 104 | 90 | 81 | 79 | 72 |
Please indicate if you agree or disagree with the following statements:Product is easy to use
| How long have you been a user of Acme Software? | Strongly Disagree | Disagree | Neutral | Agree | Strongly Agree |
|---|---|---|---|---|---|
| New User (Less than Three Months) | 23 | 24 | 34 | 32 | 12 |
| 3-6 Months | 15 | 29 | 14 | 32 | 26 |
| 6-12 Months | 11 | 19 | 20 | 23 | 18 |
| Experienced User (Greater than a Year) | 23 | 17 | 18 | 16 | 23 |
| Totals | 72 | 89 | 86 | 103 | 79 |
How satisfied are you with this [Product]?
| How long have you been a user of Acme Software? | 1 | 2 | 3 | 4 | 5 |
|---|---|---|---|---|---|
| New User (Less than Three Months) | 24 | 20 | 32 | 23 | 29 |
| 3-6 Months | 21 | 30 | 20 | 31 | 21 |
| 6-12 Months | 25 | 14 | 18 | 11 | 24 |
| Experienced User (Greater than a Year) | 21 | 13 | 20 | 31 | 13 |
| Totals | 91 | 77 | 90 | 96 | 87 |
How likely are you to recommend [Product] to a friend or co-worker?
| How long have you been a user of Acme Software? | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | I will recommend 10 |
|---|---|---|---|---|---|---|---|---|---|---|
| New User (Less than Three Months) | 0 | 1 | 1 | 2 | 1 | 0 | 0 | 0 | 0 | 0 |
| 3-6 Months | 0 | 0 | 3 | 0 | 2 | 0 | 0 | 0 | 0 | 0 |
| 6-12 Months | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
| Experienced User (Greater than a Year) | 0 | 0 | 2 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| Totals | 0 | 1 | 6 | 3 | 4 | 0 | 0 | 0 | 0 | 0 |
Compared to our competitors, do you feel [product] is
| How long have you been a user of Acme Software? | Less expensive | Priced about the same | More expensive | Not sure |
|---|---|---|---|---|
| New User (Less than Three Months) | 30 | 28 | 38 | 31 |
| 3-6 Months | 31 | 37 | 29 | 24 |
| 6-12 Months | 24 | 23 | 19 | 25 |
| Experienced User (Greater than a Year) | 22 | 24 | 26 | 25 |
| Totals | 107 | 112 | 112 | 105 |
Do you feel our current price is merited by our product?
| How long have you been a user of Acme Software? | Yes, the price is about right | No, the price is too low for your product | No, the price is to high for your product |
|---|---|---|---|
| New User (Less than Three Months) | 40 | 42 | 44 |
| 3-6 Months | 49 | 37 | 37 |
| 6-12 Months | 28 | 25 | 38 |
| Experienced User (Greater than a Year) | 36 | 32 | 29 |
| Totals | 153 | 136 | 148 |